We've been notified that there are issues with signing in to your accounts. We contacted Sports Connect who handles our registration process. Please see their response below on how to get around any sign-in issues.
"We are currently escalating the issue as a whole. In the meantime, we are asking users to clear their cache and cookies, try an incognito window, or try a different browser until the escalation is complete.
We do not have an ETA on when this will be completed but once we have more info we will be glad to share it."
CLICK HERE FOR MORE INFO: SPORTS CONNECT HELP CENTER
Sports Connect/Stack Sports Single Sign-On FAQ's - Parent/Volunteer
**NOTE: If you are an admin looking for Single Sign-On (SSO) FAQ's, please visit this link here.**
I already have a Sports Connect account. Do I need to create a new account? Why can’t I log in with my current account credentials?
Yes. We are updating the username and password logic for accessing all Sports Connect club accounts. This change is intended to provide an improved user experience and account security for you.
Will I use my newly created/updated username and password, to access Sports Connect in Sports Connect for Associations?
No. This change does not impact the username and password logic on the Association Solution at this time. You will use your current Association credentials to complete tasks at the Association/NGB level.
Will I need to verify my email before logging into Sports Connect after this change is made?
Yes, email verification will be required to access your account.
So, I can’t complete an online registration until I have verified my email?
All users (new and existing) will need to verify their email address one time, via a Verify Email email. You will need to do this before you access your account to complete any registration, view account details, etc.